Our engineers and consultants build value by customizing the platform according to your needs. In this way, we ensure the correct implementation, onboarding and adoption of your technology platform and an efficient knowledge transfer to your team.
At Convertia, we accompany you through the entire process, from helping you with marketing strategy and campaign management to implementing chatbots and cognitive services.You choose what services you need.
Ensure the successful adoption of technological tools thanks to a staged onboarding process. In your personalized project, you are assisted by a dedicated Customer Success Manager whose success is associated with yours. Once the learning and adoption curve has been completed, we continue to accompany you with periodic sessions to evaluate KPI and optimize results.
Whether it is creating and mocking up digital assets, defining marketing automation strategies, implementing lead nurturing flows or digital campaign management, our consultants can help you. We also have a large team of engineers to manage the technology systems and develop customized services.
We are experts in sales. Each year we generate over $40 million in life-cycle value for our customers. Take advantage of our knowledge to define sales strategies and processes for both B2B and B2C. If you operate a contact center for the closing of sales, we help you improve operational indicators and advise you on how to integrate it with digital demand generation.
Discover the potential of your customer interactions. Our automated speech and text analysis services, powered by artificial intelligence, allow you to detect patterns in digital calls and interactions and even emotions. In this way we help you identify opportunities for improvement in sales management and points of non-compliance with regulatory requirements.
Would artificial intelligence help you increase sales? Is this really an opportunity for your business? Our cognitive services specialists analyze your operation and help you define strategies for incorporating AI into your operation, from the definition of cognitive models to the complete implementation of bots and virtual assistants.
The digital transformation process of your operation also involves the modelling of business processes. If you do not have the time or resources to do so, we will take care of analyzing your business processes and defining a business strategy with you. Then, we design the workflows, implement them in your platform to automate them and optimize the processes continuously.
Av. Ejército Nacional 373,
Of. 401, Granada, Miguel Hidalgo,
(+52) 1 55 4742 2180
Calle 93 B No. 19-35,
Of. 201, Bogotá,
(+57) 1 514 1473 ext 201
Calle de José Abascal, 56
Edificio Utopicus, 28003, Madrid,
Av. Ejército Nacional 373, Of. 401, Granada, Miguel Hidalgo, CDMX, 11520, (+52) 1 55 4742 2180
Calle 93 B No. 19-35, Of. 201, Bogotá, (+57) 1 514 1473 ext 201
Calle de José Abascal, 56 Edificio Utopicus, 28003, Madrid, +34 911879897