Access tools to keep your customers happy, strengthen their relationship with your brand, generate more revenue and make their life cycle more profitable.
Each customer uses an average of six communication channels and you have to be there, at each point of contact, to give them an excellent experience.
But it's not enough to provide excellent service through their preferred channels, you also have to each customer in a unified and coherent manner, regardless of which channel they communicate through.
Transform your customers' data and interactions into new sales with personalized offers aligned with their interests. Make your customers always think of your brand as their first choice.
Proactively send voice, text or email messages to targeted audiences with valuable information, promotions and calls to action.
Efficiently manage your relationship with your customers thanks to a full-fledged CRM application integrated into the platform. Access the history of interactions in all channels and in a single screen, record activities, meetings, contacts, reminders, comments and keep an orderly record of all documents regarding each contact.
Empower your customers to solve their queries by themselves, every day of the year and at any time, with chatbots and cognitive voice portals powered by the most advanced technology in machine learning and natural language processing.
Av. Ejército Nacional 373,
Of. 401, Granada, Miguel Hidalgo,
(+52) 1 55 4742 2180
Calle 93 B No. 19-35,
Of. 201, Bogotá,
(+57) 1 514 1473 ext 201
Calle de José Abascal, 56
Edificio Utopicus, 28003, Madrid,
Av. Ejército Nacional 373, Of. 401, Granada, Miguel Hidalgo, CDMX, 11520, (+52) 1 55 4742 2180
Calle 93 B No. 19-35, Of. 201, Bogotá, (+57) 1 514 1473 ext 201
Calle de José Abascal, 56 Edificio Utopicus, 28003, Madrid, +34 911879897