Omnichannel Contact Center

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    Conecxión

    Attention through multiple channels

    Technology that allows you to easily integrate communication and support across different channels and create different responses based on the needs presented, all from the same inbox.

    Documento

    Business intelligence at your service

    Access reports that consolidate and provide detailed insights into each channel/campaign, integrating operational and business data. Additionally, optimize operational management with real-time productivity indicators, reducing time and enhancing efficiency to achieve the set objectives.

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    Ecosystem of integrated technology solutions

    Discover all the possibilities available to you through customized integrated solutions that allow you to work at full capacity and centralize your processes. In addition, seamlessly integrates with other market applications, CRM systems, and business processes.

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    Artificial intelligence and unified management to facilitate day-to-day operations

    Omnichannel interaction management chart

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    Artificial Intelligence and unified management for streamlined operations

    Omnichannel Contact Center Monitoring Charts

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    Monitoring and collaboration

    Intelligent distribution of interactions graph

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    Customized reports

    Customized Contact Center Reports

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